![]() ![]() Ask your hospital for information about their FAP, including the eligibility requirements and how you can apply. Įven if a hospital is for-profit or private, they may have a financial assistance policy that can help you pay your medical bills. If you suspect the hospital is NOT following these requirements, notify the IRS. And remember, in exchange for the nonprofit hospital being treated favorably under federal tax laws, they are required to follow the requirements of these programs. The IRS provides more information about charity care or financial assistance policies here. ![]() Follow up with your provider about the status of your application as necessary.Notify any debt collectors that you’re seeking financial assistance for the bill and tell them to pause collections while that process plays out-and if they already reported it on your credit, to show the bill as disputed.Ask your provider how long it takes to process your application for financial assistance, how to get answers to questions about the application, and what happens with your bill in the meantime.You may need to provide information about your income, including last year’s tax forms or a current pay stub, and your expenses, including your rent or mortgage payment, utilities, credit cards, and other expenses. In communities with significant limited English proficiency populations, a hospital may be required to translate documents into the primary language of those communities. By law, the policy must be provided free of charge and explain how to apply for help. Ask for a copy of the hospital’s FAP up front.Steps to ask about financial assistance or charity care Instructions on how the individual can obtain a free copy of the FAP and FAP application form by mail.The direct website address (or URL) and physical locations where the individual can obtain copies of the FAP and FAP application form.A brief summary of how to apply for assistance under the FAP.A brief description of the eligibility requirements and assistance offered under the FAP.Basis for calculating amounts that you are chargedĪs part of the hospital intake or discharge process, the hospital must offer you a paper copy of the plain language summary of the FAP.Eligibility criteria for financial assistance and whether the care is free or discounted.These policies should be widely publicized (for example, a conspicuous written notice on billing statements and public displays) and must include specific information such as: Hospitals are required to have a written Financial Assistance Policy (FAP) and a written Emergency Medical Care policy. The Affordable Care Act (ACA) requires hospitals with 501(c)(3) nonprofit status to provide this free or discounted care.
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